Assistance for visitors to Sri Lanka
When something goes wrong in Sri Lanka, we’re ready to step in.
MedAssist Lanka provides round-the-clock medical, travel and legal assistance to travellers, seafarers, expatriates and corporate clients across Sri Lanka, coordinated end to end and clinically supervised by a medical specialist in Sri Lanka.
- 24/7emergency medical and travel assistance
- HIPAA & GDPRcompliant case handling and data processing
- Nationwidenetwork of accredited hospitals, labs and imaging centres
Maritime medical assistance
Care ashore for seafarers and their families
MedAssist Lanka coordinates reliable healthcare access for seafarers and eligible family members through our established network of hospitals, clinics, specialists, diagnostic centres and general practitioners across Sri Lanka.
- Seafarers
- Eligible family members
- Maritime employers and assistance partners
What we coordinate
- Outpatient consultations and diagnostic arrangements
- Specialist referrals and hospital-admission coordination
- Cashless care coordination for eligible members, subject to authorization
- Medical case coordination and progress updates
- Support for maritime employers, insurers and international assistance partners
The MedAssist app
Help, from your phone, in your language
Everything our coordinators do on the phone, you can also do from your room: describe what is wrong, share where you are, hand over your policy, and follow the doctor on their way.
- Ask in your own languageNine languages including Russian, German, French, Chinese and Arabic. Your coordinator reads it in English, and replies in yours.
- Your insurer, handledAdd your policy once. Where we bill your insurer directly, you pay nothing and never file the claim yourself.
- Watch the doctor arriveWho is coming, their registration number, and when they will be at your door. No wondering whether anyone is on the way.
- Everything in writingMedical report, itemised invoice and the documents your insurer asks for, kept in the app and sent where they need to go.
Not out yet. Until it is, our 24/7 line does all of the same things, with a person on the other end.
What we do
One partner for the whole problem
Medical, travel and legal assistance sit under one roof, so a single call sets everything in motion: the doctor, the hospital, the insurer, the flight home and the paperwork.
Medical Assistance
Doctor house calls, hospital admission, evacuation and 24/7 emergency cover.
Learn moreMaritime Medical Assistance
Shore-side care for seafarers and their families, coordinated with employers and insurers.
Learn moreTravel Assistance
Evacuation, repatriation, visas, insurance claims and airport services.
Learn moreLegal Assistance
Property, corporate, immigration and personal law for visitors and investors.
Learn moreMedical Tourism
World-class treatment in Sri Lanka, coordinated end to end.
Learn moreMedAssist Care Fund
A financial safety net for travellers when insurance falls short.
Learn moreWho we assist
Built for people a long way from home
Global travellers
Tourists and visitors who need care, fast, in an unfamiliar country.
Maritime professionals
Seafarers requiring cashless testing, shore treatment and repatriation.
Corporate clients
Insurers, assistance networks and employers needing a reliable local partner.
Expatriates & seniors
Long-term residents needing continuity of care and home nursing.
Clinical leadership
Dr. Mahendra Gunasekara
MBBS (Ruhuna), MD (Medicine) (Colombo) Associate Consultant in Cardiac Electrophysiology Founder, Chairman and Managing Director, MedAssist Lanka (Pvt) Ltd
Dr. Mahendra Gunasekara is a specialist in cardiac electrophysiology. Since founding MedAssist - Sri Lanka in 2015, he has guided the development of its medical, travel and legal assistance services for travellers, seafarers and their families, expatriates and corporate clients. MedAssist also helps coordinate planned medical treatment in Sri Lanka for selected healthcare needs.
More about MedAssistWhen someone needs help in an unfamiliar place, a trusted local contact can make a real difference. At MedAssist Lanka, we help people find their way through medical concerns, travel difficulties and legal matters in Sri Lanka. Whether the need is urgent or planned, our aim is to respond with care, clear guidance and dependable coordination.
Need assistance in Sri Lanka?
Our coordinators answer around the clock, every day of the year. Tell us what has happened and we will take it from there.