24/7 emergency assistance across Sri Lanka

Assistance for visitors to Sri Lanka

When something goes wrong in Sri Lanka, we are already on it.

MedAssist Lanka provides round-the-clock medical, travel and legal assistance to travellers, seafarers, expatriates and corporate clients across Sri Lanka, coordinated end to end and clinically supervised by a consultant cardiac electrophysiologist.

  • 12+ yearsof expertise in medical, travel and legal assistance
  • 24/7emergency medical and travel assistance
  • HIPAA & GDPRcompliant case handling and data processing
  • Nationwidenetwork of accredited hospitals, labs and imaging centres

The MedAssist app

Help, from your phone, in your language

Everything our coordinators do on the phone, you can also do from your room: describe what is wrong, share where you are, hand over your policy, and follow the doctor on their way.

  • Ask in your own languageNine languages including Russian, German, French, Chinese and Arabic. Your coordinator reads it in English, and replies in yours.
  • Your insurer, handledAdd your policy once. Where we bill your insurer directly, you pay nothing and never file the claim yourself.
  • Watch the doctor arriveWho is coming, their registration number, and when they will be at your door. No wondering whether anyone is on the way.
  • Everything in writingMedical report, itemised invoice and the documents your insurer asks for, kept in the app and sent where they need to go.

Not out yet. Until it is, our 24/7 line does all of the same things, with a person on the other end.

The MedAssist app home screen, offering a doctor to your room, a clinic appointment, hospital admission or general adviceChoosing the type of help needed in the MedAssist appA live case in the MedAssist app showing the assigned doctor, their arrival time and the progress of the visit

Who we assist

Built for people a long way from home

Global travellers

Tourists and visitors who need care, fast, in an unfamiliar country.

Maritime professionals

Seafarers requiring cashless testing, shore treatment and repatriation.

Corporate clients

Insurers, assistance networks and employers needing a reliable local partner.

Expatriates & seniors

Long-term residents needing continuity of care and home nursing.

Dr. Mahendra Gunasekara, Specialist in Cardiac Electrophysiology, and Founder & CEO of MedAssist Lanka

Clinical leadership

Dr. Mahendra Gunasekara

MBBS (Ruhuna), MD Medicine (Colombo) Specialist in Cardiac Electrophysiology Founder & CEO, MedAssist Lanka (Pvt) Ltd

Dr. Mahendra Gunasekara is a specialist in cardiac electrophysiology, serving in the Cardiology Unit at the National Hospital of Sri Lanka, the country's leading cardiac centre. As Founder and CEO of MedAssist Lanka (Pvt) Ltd, he has spent over twelve years building comprehensive medical, travel and legal assistance services for travellers, expatriates and corporate clients.

At MedAssist Lanka, we are more than a healthcare service; we are a lifeline for those in need. Whether it is a medical emergency, a travel-related health concern or specialised diagnostics, we stand ready to provide expert, compassionate and seamless care. Our mission is to ensure that no one feels vulnerable during a medical crisis, no matter where they are in Sri Lanka.

More about MedAssist

Need assistance in Sri Lanka?

Our coordinators answer around the clock, every day of the year. Tell us what has happened and we will take it from there.